4 Replies Latest reply: May 31, 2010 12:06 PM by bosslady85 RSS



      Are there any outages in the NY Metro area? I have been unable to receive or send texts?

        • 1. Re: outages

          Have you tried to turn off your phone and remove the battery for awhile? 

          • 2. Re: outages

            We currently have not had any report of an outage in your area. Try TheGreatOne's advise and also you can try dialing *228.

            • 3. Re: outages

              Having a similar problem in NC but I can send them just not receive them.  Started with delays on Wednesday.  Called  Verizon they sent a total of four could see I did not receive them.  They worked on mine for two days on the telephone still nothing, even tried *228 1 and 2. 

              • 4. Re: outages

                There is a outage that was reported on 5-31-2010, where customers in NC is roaming on their network.   This will interfere with customers sending and receiving messages.  We are currently working diligently to resolve this issue.  A resolution date has not been set.  I would like to apologize for any inconveniences this has caused.