View text messaging usage onlihe for past 12 months
oldIndian
Enthusiast - Level 2

Oops forgot the question, does anyone know if it's possible to view text message usage for past months on verizon web account? I can view call usage for about past six months.

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Re: View text messaging usage onlihe for past 12 months
budone
Legend

Log in, choose Account tab, then bill.

 

Choose a billing date, click view and Print. It will show the number of texts were sent and received. But not to what number.

Re: View text messaging usage onlihe for past 12 months
TheGreatOne
Master - Level 1

 


oldIndian wrote:

Oops forgot the question, does anyone know if it's possible to view text message usage for past months on verizon web account? I can view call usage for about past six months.


First select the line you want and then click "view usage".   I took a picture to show you. Where the blue arrow is pointing to select the line you want to view the number for text messages. Click the text usage tab. I circled where the view usage is. After you click the view usage part scroll down and click "view usage details" 

 

 

There is only a certain amount of months where you can go back so far. Which I think is 6 months....if you want to go passed that you'll have to call customer care. Ask to have the usage. Maybe they can mail you the month you are wanting the usage for. 


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Re: View text messaging usage online for past 12 months
Lee-Lee
Contributor - Level 3

When viewing your text details online, the system will only store the past 3 months. Anything after that will no longer be available to view online. However, you can view your call details online for the past year.

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Re: View text messaging usage online for past 12 months
oldIndian
Enthusiast - Level 2

Hello Lee-Lee, for some reason, I can only see for the current billing cycle my text messaging usage. How do I see the past 3 months? Thanks for any info

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Re: View text messaging usage online for past 12 months
bosslady85
Specialist - Level 1

To view the previous 3 months text usage, you will need to click on view bill from the Overview page.  On the next page, select a invoice date from the drop down box and click on Bill details.   You will then need to select data details.

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Re: View text messaging usage online for past 12 months
oldIndian
Enthusiast - Level 2

How do I get to the overview page, sorry, just don't know the in and outs of the online web account page. Thanks

 

oldIndian

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Re: View text messaging usage online for past 12 months
oldIndian
Enthusiast - Level 2

I also forgot to mention that I want to see text usage details. I'm looking for to and from numbers for past billing cycles.

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Re: View text messaging usage online for past 12 months
bosslady85
Specialist - Level 1

If you are already signed in, you can click on the Account tab to get to the Overview page.

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Re: View text messaging usage online for past 12 months
Smiley_Face4EVR

There is no "Accounts Tab" on my screen! I can't figure out how to get to the overview page and I want to see the numbers in my texting history

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