To change voice mail alerts, complete the following steps:
- From the Home screen of the BlackBerry smartphone, click Profiles > Advanced.
- Highlight the notification profile you want to update and display the menu.
- Click Edit > SMS.
- Change the settings to reflect how you want new voice mail message alert notifications to function.
- Display the menu and click Save.
I followed your suggestion and believe it answers a different question. As near as I can tell, the options you pointed out to me control how my BB responds when it receives all text messages, not just voice mail notifications. What I want is an option to keep the network from sending SMS messages every time a caller leaves a new voice mail on my mobile number or to otherwise keep those SMS voicemail notifications from reaching my BB message folder.