3 Replies Latest reply on Jun 12, 2010 2:40 AM by SaNDman

    Getting Backup Assistant to Work

    JamesRyan

      I had the Backup Assistant pushed to my 8330.  Though I use the desktop manager, this would be helpful.

      However, after the initial install, I have begun to run the setup.

      Each time, I receive "Backup Assistant has encountered an error. Please close Backup Assistant and try again."

      I have updated my roaming (as suggested), re-installed, re-booted...nothing.

      It recognizes my phone as a "+1" and ten-digit.  I don't know if the "+1" is messing with it...or what.

       

      Suggestions?