0 Replies Latest reply: Jan 5, 2010 7:28 PM by Michele-VzW RSS

    Verizon Wireless Mobile IM (Instant Messaging) service will be temporarily unavailable

    Michele-VzW

      Good Afternoon VZW forum users! 

       

      Please be aware that the Mobile IM will be down tonight from 1am until 5am (1/6/10)

      while service updates are preformed.

       

      Verizon Wireless Mobile IM is available on the Media Center/GIN service, BlackBerry and Palm O/S devices, and on specific Windows Mobile devices through VZAppZone. This application allows Verizon Wireless customers access to AOL Instant Messenger (AIM), Yahoo! Messenger and MSN Messenger on their compatible Verizon Wireless handsets

       

      If you attempt to login during this timeframe you will experience a Timeout Message that states the following:"Did not receive response from IM server. Select Wait to continue waiting or Sign Out".

      If you are logged in during this timeframe and attempt to send an instant message during this timeframe the receiver will not receive the message(s).

       

      If you are already logged in once the transition is complete and attempt to send a message you will receive a disconnect message from the new system.  You will need to sign out and sign in again then send your message.

       

      We apologize for any inconvenience this may cause you, just know it is temporary.