According to the guides I see on VZW.com for accessing my hotmail account all I have to do is choose the menu item "hotmail". There is no such item. Just got the phone yesterday, so am assuming it's up to date. Can anyone guide me?
Your plan says you have the Nationwide BASIC, and an Env3 - are you paying the $5 a month for the Mobile Email app? If not, then you do not have Mobile Email or a data plan, therefore no hotmail. To get hotmail on your phone, you need to have at least the Mobile Email app at $5 a month, or be on the Connect plan (unlimited web and texting and includes Mobile Email). Once you get mobile email, the option to connect ot your hotmail account will be there.