Droid- Lost my contacts
Aizen_Sama
Newbie

I woke up this morning to find that all but 5 of my contacts were gone.  My call log is completely wiped out and even some of my favorites are missing.  Has anyone encountered this issue?  I haven't installed the update yet, so i'm at a loss for what happened.

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Re: Droid- Lost my contacts
supitsmike
Specialist - Level 2

Best suggestion I may have: Check your contacts label in your Gmail Account.

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Re: Droid- Lost my contacts
Aizen_Sama
Newbie

It looks like it got rid of all of my phone contacts and only kept the ones that are in my gmail.

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Re: Droid- Lost my contacts
dferrantino
Newbie

Just had this happen to me and here's how I fixed it:

 

First, confirm that all of your phone numbers are listed under "All Contacts" in your GMail account

Open up Contacts on your phone

Press the options key

Press Display Options

Press on your Google account, it should open up and show all of your Contact groups with (blank) checkmarks next to them

Turn on "All Other Contacts"

Also make sure "Only contacts with phones" is checked on top or else you'll get everyone's emails

Press Done

 

Should have all of your contacts back. Let me know if it works.

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Re: Droid- Lost my contacts
jwheeler
Newbie

I am having a somewhat similar issue. I had been syncing my contacts from Facebook but after I updated, every phone number it was pulling from there is gone. Names, pictures and emails are still there, but every person I didn't physically enter a number in for has lost theirs. I've checked settings and everything seems set to sync. Ideas?

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Re: Droid- Lost my contacts
dferrantino
Newbie

Might be facebook's fault, they recently changed their privacy settings.

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Re: Droid- Lost my contacts
aliendroid
Newbie

I figured out the fix....Verizon was no help:

 

go to:

 

phone

contacts

menu

import/export

Import from SD card

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Re: Droid- Lost my contacts
rjdroid
Newbie

Thanks! Had this problem caused by the update and this fixed it.

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Re: Droid- Lost my contacts
kartracer
Newbie

After fiddling with gmail settings online and on my new droid, my phone contacts were now just email addresses from my gmail account. Could not find my phone contacts anywhere.

 

The fix

 

Phone

contacts

menu

import/export

export to sd card

turn off phone

turn on phone

Phone

contacts

menu

import/export

import from sd card

 

Now my gmail and phone contacts are all there

 

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Re: Droid- Lost my contacts
kartracer
Newbie

works fine now

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