About Me
I signed up with Verizon wireless on February 5, 2015, for internet service. With my contract I was to receive text and email alerts, informing me when I would be going over my allowed internet usage per month. I was also told that I would be able to cancel my contract within 14 days, if I was not satisfied. On February 14th, 2015 I received an alert, from Verizon, stating I had used 90% of my allowed usage. I immediately shut the device down, and, on February 14th I returned the device to the Verizon store, where I had purchased it. The location of Verizon wireless at; 7201 75th Street. They said that my contract was canceled and that I would receive a prorated bill. I received that bill....to the tune of $1732.32 . I was never alerted that I had gone over my usage till February 14th, and that alert stated I had used over 90% of my usage. I was never alerted about my going over, until I was $1700.00 over. I am being told there is nothing to be done, and that I have to pay this bill. Why should I have to pay this bill, when Verizon never alerted me until I was that much over?