Accessibility Resource Center Skip to main content
iPhone 15 Plus. Newphoria. Get it on us with select Unlimited plans. New line req'd. No trade-in req'd. Online only. Ends 3.31. Buy  |  Details.
end of navigation menu
3.2M Members 3,824 Members online 268K Discussions 44K Solutions

Who I have the same questioned this topic

Charged for Returned Phone
LEXIS005
Enthusiast - Level 1

I upgraded my iphone 7 to note 8 in September.  I received the note 8 on 9/5 and returned the iphone 7 on 9/7 and it was delivered to and signed by Verizon on 9/11.  I got my October bill and I was charged $485 not not returning my phone.  I called Verizon and the rep saw that the phone was returned to their warehouse in TX.  But they still charged me.  Verizon is terrible treating customer like this.  I did everything I was supposed to do and they dropped the ball.  Because of their error, I am the who has to suffer.  Verizon do not care about their customers. 

Labels (1)
Who I have the same questioned this topic