How do I file a complaint?

tke259
Member

I have recently had some issues with my account and when I've contacted customer service they have been rude and very unhelpful. I'd like to file a complaint because I am fed up with the terrible customer service Verizon has but I cannot find anywhere to file a complaint. I have a feeling that they intentionally make it difficult because they really don't care about their customers and don't care if we have any complaints.

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