I have a piece of junk Ellipsis 8 that won't charge or turn on. It has not been dropped, not damaged, not been exposed to water and have been using the charger that came with the device.
I have tried plugging it into my computer to charge and nothing.
I have tried holding the on button and up volume button simultaneously and nothing. I can't count how many times I have tried this. Anywhere from 10 seconds to 2 minutes.
I also tried holding the on and down volume buttons simultaneously with no luck.
I attempted obtaining help on this subject January 1st but erroneously identified my device as an Ellipsis 7 and after several days I received a response to provide my account number, full name, last four of my Social Security number and Verizon billing password. I responded negatively to that post and no one else responded. My device has been plugged in trying to charge ever since. If this post doesn't receive a response that fixes the problem I am going to close my Verizon account of which I have had for well over 10 years and trash this worthless piece of junk.
