Derogatory on my credit report?

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I decided to check my credit report just because and noticed i have one derogatory from verizon wireless

The account is from 2010 and billed 2012?

Im not sure how I owe verizon money since I have always been under verizon family plan under my parents and I know they never miss a payment. Even if they did, it wouldnt be my debt

I was never notified I owe verizon money either

I went ahead and disputed the charge but I want to talk to someone from verizon. Can i get an email address where i can discuss this?

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