Who I have the same questioned this topic

I am new to Verizon from another carrier. I was told at the Verizon store that there was a promotion running that rewarded any new subscribers with a $200 bill credit. I received $100 on my first bill but I have yet to receive the $100 on my 2nd bill (which was due 10/23). Do I keep waiting to see if it shows up or do I need to take further action? Once again, this was a new customer and a new line coming to Verizon from another carrier.