I just wanted to log my absolute contempt for Verizon's utterly useless web features which don't even allow me to shop any phones or plans. EVERY SINGLE TIME for going on almost THREE MONTHS now I have been blocked from even researching plans and phones due to the failure of the web site's infrastructure. And that's not all. Sometimes, I can't even log in to pay for my bill. You are a multibillion multinational corporation with tens of millions of customers and you can't even figure out how to create a functioning web site. On that front alone, it leaves one feeling extremely cynical about signing up for your service, and I've been a loyal customer for over four years. At the rate the panel of monkeys in your web development lab are going, I'd be willing to throw my support to a competitor out of sheer spite.
Seriously, get your freaking act together. It is a national embarrassment that the leading telecommunications provider in the United States cannot provide a FUNCTIONING WEB SITE in the 21st century. I don't want to talk to your schmoozing salesmen. I don't want to debate plans and phones under pressure in an archaic brick-and-mortar store where I have to spend the gas to go there, not to mention I am limited by searching to the store hours. I want to compare and contrast options online without hassle, and your company is an abject failure on that account. Is that really so hard, or do we have to threaten to break up your conglomerate under anti-trust regulation to get real results? Because if that is what it will take, as far as I'm concerned, it is long past time for the federal government to put the nail in your coffin. No wonder net neutrality is such a pressing issue in today's age, seeing as how your near monopoly status has contributed to absolutely horrible service on what is a very rudimentary feature provided by several other multi-billion dollar corporations throughout the world.
You should be ashamed. I seriously don't know how any of you even have meaningful employment. Your entire web development team should be imprisoned for their incompetence. If I had the financial power to perpetrate a coordinated assault on the finances and stock security of Verizon, I would, with extreme prejudice.
