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Hold times for Customer Service
dkwoods406
Enthusiast - Level 1

     I have called THREE times trying to get a hold of someone to transfer my a line to my new account. The first time i was on hold for over 30 minutes, the second over 20 minutes, and the third was over 30 minutes again. So because of the lack of answering your customer service lines I have wasted almost an hour and a half of my day waiting to talk to a human. This is (removed) and I am seriously considering going to another company for my service when my contracts are up!

>>Edited to comply with the <<


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Who I have the same questioned this topic