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Samsung Note 10+ 5g (SM-N976V) from 2019 does not support 5G
stephenwang01
Member

So I live in an area that have both Nationwide and Ultra 5g. 

I have a 2019 Note10+ 5g SM-N976v that I paid extra when it came out to  be ready for the 5g network. 

I am not getting any 5g and I called support multiple time and try to figure out the issue. 

The final answer from tech support is that the 2019 version does not get an update to support 5g, even though I paid extra for the 5g ready when it first came out. 

1. Do I pursue legal action for false advertising? 

2. Do I just say the heck with Verizon (after 20 years, when it was gte) and switch to different provider?

3. Do I abandon Samsung after 10+ years and sell my soul to Apple?

 

What do you guys think?

Who I have the same questioned this topic