cellular data not working

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My fiance and I have been having issues with our data not working properly. We both have iphones, and we have been experiencing these issues since January. Our phones will say that we have service, but when we try to use it, it is either very slow or does not work at all. It happens everywhere in the city that we live in, and in surrounding cities as well. He is planning on switching to a different network after having dealt with this for so long.

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