My phone will not place or receive calls or text messages.
I received and error message that stated "No Service Available." But, my friend standing next to me with a Samsung S10 and Verizon as her carrier, had service and her phone worked!
Next error message to appear on my phone was "Not Registered With Network." I have a Family Plan with Verizon. How am I not registered or not receiving service from my Carrier?
Next error message was "Roaming Option Off."
I went to a Verizon store and purchased a brand, new SIM card. I had the Verizon tech install it for me.
My phone still will not work properly. Please help, if anyone can. Thank you.
Miscue