I have been getting text messages, mainly of sexual nature, on my new Verizon iPhone since I purchased it in September 2019. I tend to get upwards of five texts a day that all come from email domains such as *.gmail.com, *outlook.com, *hotmail.com. I've spoken to Verizon "support" numerous times and even to the representatives in the store where I purchased the phone and no one can seem to resolve this! The fix is to simply - Block all text messages that reside from the web/email address. Verizon even has a feature under your account that's called Blocks, located under Plan when you login to your Verizon Account. It allows you to block text messages from the web or individual domains like I mentioned above. The problem is that it doesn't work and no one that I've spoken to in support seems to know anything about this so called feature.
There answer is always "Well you can get another number for free". That is an extremely invasive action since I will have to inform all of my contacts of my new number. Furthermore, Verizon doesn't give out new numbers, they give out re-cycled numbers which means I have continue to have similar or worse problems with a different number.
I just can't believe Verizon hires thousands of technicians yet none of them can resolve a common problem like this! The reality is they probably can, but it will cost them $$ so they choose not to.
Well, I've lost about all patience and belief in Verizon!