How do I turn off Verizon's caller ID? I updated my Verizon a few weeks ago and now all my calls say UNKNOWN NAME. It used to show the number. I don't want to fix Verizon Caller ID, I don't want to use it. There are better third party caller ID apps I could use. I just want to return to how it was before the update when it showed the number. Now I'm picking up phone calls from people in a different area code and missing calls because I'm expecting it to be from a different area code. It's annoying, help me turn it off.