I use Verizon Messages across multiple platforms including a Windows 7 PC using the web app and a Windows 10 PC using the desktop app in addition to my mobile and a tablet. On both PC platforms, for some contacts, no messages are sent. I can send messages on my Galaxy S9 phone thru the app, but on the PC for some contacts it will say sending and never get sent. When it was a single contact, I ignored it, but it has grown to be a majority of my contacts that I text with frequently.
Additionally, the service doesn't appear to be fully syncing, eg. for some contacts all messages appear for others they are missing.