Garbled and Breaking Up Calls

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For the last 2 weeks, I have been pretty much unable to use my phone for making phone calls.  It makes no difference where I am, how many bars I have, call to a cell phone or landline, etc.  It does it at home and away.  I was on vacation last week 400 miles away and still the same problem.  People say that the calls breaks up and cuts out and that I sometimes sound very "robotic." 


Any ideas, suggestions would be greatly appreciated.  I do have an older Samsung phone - Samsung Galaxy J3.


Thanks.

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