Ellipsis 8 Update Error 555 Cannot Connect


My Ellipsis 8 was updating on May 1, 2018 and failed mid-update with error 555. When checking for Updates to relaunch it I get a message stating that it cannot connect " because your connection was interrupted. You can try again when you are connected to the Verizon 4G LTE network"

I am connected. I have internet access via 4G.

I would like to have the update completed so that future updates will be available. Is there a fix?

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