Why can't I get text history on my monthly paper bill?


I switched to paper billing so I could have a printed history each month. My bill shows all calls made on all lines on my account. Awesome. However, text history is not included. My former carrier provided this info on my monthly bill for which I paid $5 a month. I don't mind paying but have been told I cannot get text info on my printed bill. Why can't I? I'm considering going back to my former carrier so I can once again have all the info I need each month. Text history is shown online on My Verizon but I don't have a printer and downloading PDFs each month is a pain and takes up phone space.

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