Does anyone know how to get poor coverage or reception issues fixed?
or
Has anyone else been having issues where their 4gLTE signal drops to 3g randomly or cuts directly to no signal or 1x for minutes in previously covered areas?
I really don't know why but about 2 months ago this happened and has been getting worse. I have been resetting my phone regularly to compensate for this or switching the mobile data off and then on again to get the 4g signal back. Now it has been occurring at my work and at home when I live in supposedly fully covered areas. I've finally done a factory reset hoping this would fix it but it still happens.
I've looked through the VZ website and can't find a single number to call or link to help me figure this out and the VZ help line is packed so I can't get through when I have breaks at my more than Full-time job!
Android phones have not let me down before so I don't know if it's the phone or the VZ service, which is substantial in cost.
Android HTC 10 (bought less than a year ago, Fall of '17)
