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iPhone XS Max hotspot issue

Member

My hotspot is grayed out just decided to stop I used it then i think I have a setting blocking it I don’t know I have unlimited everything please help

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Re: iPhone XS Max hotspot issue

Member

the unlimited plan

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Re: iPhone XS Max hotspot issue

Community Manager
Community Manager

Hello, Pkman12. The mobile hotspot is a great feature to have, and we want to make sure you can take advantage of it. To clarify, what unlimited plan do you have? CourtneyM_VZW

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Re: iPhone XS Max hotspot issue

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the unlimited plan

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Re: iPhone XS Max hotspot issue

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70 dollar plan

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Re: iPhone XS Max hotspot issue

Community Manager
Community Manager

Thank you for letting me know. The $70.00 a month Prepaid plan does not include the Mobile Hotspot feature. In order to be able to use the Mobile Hotspot feature. You will want to be on a  Prepaid plan with a data limit, or you would want to change your plan to a Postpaid unlimited that has the feature included. AlfredoR_VZW

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