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iPhone X not receiving verification texts

Milner19
Member

I upgraded from iPhone 6+ to iPhone X , the issue I am having is when trying to send verification texts they do not go thru messaging.  I am able to send texts to and from other people just not receiving a text to verify my phone via apps like banking, insurance, etc.....
help 

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Re: iPhone X not receiving verification texts

vzw_customer_support
Customer Support

Hello, Milner19. Help is here! To clarify, are you having issues with short code text messages on your new device? CourtneyM_VZW

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Re: iPhone X not receiving verification texts

Milner19
Member

I seem to be receiving texts and pics via messenger just not app verification where it tries to send a code to my phone.  Hope that answers your question.

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Re: iPhone X not receiving verification texts

vzw_customer_support
Customer Support

Thank you for clarifying. Please send us a Private Note to proceed.

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