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iPhone X not receiving verification texts
Milner19
Newbie
‎09-30-2020 08:28 PM

I upgraded from iPhone 6+ to iPhone X , the issue I am having is when trying to send verification texts they do not go thru messaging.  I am able to send texts to and from other people just not receiving a text to verify my phone via apps like banking, insurance, etc.....
help 

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Re: iPhone X not receiving verification texts
vzw_customer_support
Customer Service Rep
‎09-30-2020 08:43 PM

Hello, Milner19. Help is here! To clarify, are you having issues with short code text messages on your new device? CourtneyM_VZW

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Re: iPhone X not receiving verification texts
Milner19
Newbie
‎09-30-2020 08:47 PM

I seem to be receiving texts and pics via messenger just not app verification where it tries to send a code to my phone.  Hope that answers your question.

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Re: iPhone X not receiving verification texts
vzw_customer_support
Customer Service Rep
‎10-02-2020 08:52 PM

Thank you for clarifying. Please send us a Private Note to proceed.

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Re: iPhone X not receiving verification texts
DKF222
Newbie
‎08-03-2021 09:59 AM

I am having the same problem with iPhone 12 Pro.  It worked fine before but as of yesterday does not work anymore for any of my verifications.

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Re: iPhone X not receiving verification texts
vzw_customer_support
Customer Service Rep
‎08-05-2021 10:05 AM

We certainly want you to be able to receive all your communication and are here to help. Are you noticing issues with any other services such as other texts, calls, or data?*Stanley

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