Highlighted

bad cell reception

Member

I recently switched to Verizon from ATT.   Since making the switch, I typically only get one bar where I live in zip 45385.  What can I do or is there a way to have an engineer come out and evaluate the signal strength?  I hate to go to all the trouble to switch back to ATT..... please advise

0 Likes
Highlighted

Re: bad cell reception

Customer Support

No need to consider a switch, weather11. We are happy to review this service issue and explore options to improve your Wireless service. 

 

We need to check your specific area, please share the nearest intersection to the trouble location.

Do you only experience service inside your house?

Do you notice any improvement if you step outside your house?

 

https://www.verizonwireless.com/support/troubleshooting/

 

AntonioC_VZW

0 Likes
Highlighted

Re: bad cell reception

Member

Signature drive south/Valhalla ct. 45385.   Signal goes from 1 bar to zero.  Inside house and outside

0 Likes