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Voicemail not working on iPhone X

RICBAL59
Member

I recently upgraded to the iPhone X.  The upgrade was smooth with one exception.  The voicemail is not working correctly.  I do not get any badge alert on the voicemail when I have a new voicemail.  Instead, I get a garbled text from Verizon with no real content.  The visual voicemail doesn't appear anywhere on the device.  When I go to the voicemail icon I don't get the option to set up voicemail, just a button that says call voicemail.  I have searched the settings and can't find any place to set up the voicemail, nor have I had any luck with the forums or information on Verizon's website.  I have reset network settings and restarted my phone.  What else can I try?

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Re: Voicemail not working on iPhone X

Community Manager
Community Manager

I understand the importance of having access to and receiving notifications regarding voicemails. Let's take a closer look. For us to fully assist, respond to the private message. 

 

Corey_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voicemail not working on iPhone X

So is anyone going to reply to this?  Voicemail with Verizon XR doesn't work.  I just get some idiotic and cryptic text message, but no push notification on my vmail.  I don't want to have a discussion on Twitter.  I want to have it here.  Does anyone have an answer for this?

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Re: Voicemail not working on iPhone X

Corey, going to Twitter helps no one but you.  If you don't have an answer, be upfront and say so.  Otherwise, post it here where the Verizon community is.

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