Voicemail full
Annettemug
Enthusiast - Level 1

Voicemail says it is full, but there are no messages in the box.

Labels (1)
Re: Voicemail full
vzw_customer_support
Customer Service Rep

It's very important you're able to receive voicemails, and it worries us to hear you receive a message stating your voicemail is full when there are no messages in your voicemail box.  Voicemails are an important service to communicate, and we will do everything to help. We have some questions to better assist. What is the make and model of your device? When did this issue begin?  DavidR_VZW

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Re: Voicemail full
pibrown1
Enthusiast - Level 1

iphone 8

couple of weeks ago

Re: Voicemail full
vzw_customer_support
Customer Service Rep

Thank for those additional details. Let's dig a little more to find a viable solution to your voicemail concern. Please tell me, have you dialed *86 to delete any voicemails that are on the server? When you dial *86, how many voicemails are there?

 

VanetrisC_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voicemail full
4Sundermans
Enthusiast - Level 1

I'm having this same issue. When I dial #86, it wants a password. But WHAT password?

Re: Voicemail full
sstepans
Enthusiast - Level 1

iPhone10R

started on my 5S. Continues now!!

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Re: Voicemail full
sstepans
Enthusiast - Level 1

Undid *86 and deleted 2. Saved 3.  What gives?

Re: Voicemail full
patentexaminer
Enthusiast - Level 1

I have an iPhone 6. I have deleted all messages but three. I deleted the deleted messages. I deleted all blocked numbers. I deleted all missed calls. Still it tells me the mailbox is full when I call my phone. What gives?

Tags (1)
Re: Voicemail full
Ann154
Community Leader
Community Leader

@4Sundermans wrote:

I'm having this same issue. When I dial #86, it wants a password. But WHAT password?


It is *86 and it wants the voicemail password which is a 4 digit number. You can reset your voicemail password through your MyVerizon account online. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voicemail full
alandorfman
Enthusiast - Level 1

it tells me my VM box is fll but I habve no messages and clients are unable to leave message so I am losing work