Voicemail full

Annettemug
Member

Voicemail says it is full, but there are no messages in the box.

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Re: Voicemail full

Community Manager
Community Manager

It's very important you're able to receive voicemails, and it worries us to hear you receive a message stating your voicemail is full when there are no messages in your voicemail box.  Voicemails are an important service to communicate, and we will do everything to help. We have some questions to better assist. What is the make and model of your device? When did this issue begin?  DavidR_VZW

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Re: Voicemail full

pibrown1
Member

iphone 8

couple of weeks ago

Re: Voicemail full

Community Manager
Community Manager

Thank for those additional details. Let's dig a little more to find a viable solution to your voicemail concern. Please tell me, have you dialed *86 to delete any voicemails that are on the server? When you dial *86, how many voicemails are there?

 

VanetrisC_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voicemail full

4Sundermans
Member

I'm having this same issue. When I dial #86, it wants a password. But WHAT password?

Re: Voicemail full

sstepans
Member

iPhone10R

started on my 5S. Continues now!!

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Re: Voicemail full

sstepans
Member

Undid *86 and deleted 2. Saved 3.  What gives?

Re: Voicemail full

I have an iPhone 6. I have deleted all messages but three. I deleted the deleted messages. I deleted all blocked numbers. I deleted all missed calls. Still it tells me the mailbox is full when I call my phone. What gives?

Tags (1)

Re: Voicemail full

Ann154
Expert

@4Sundermans wrote:

I'm having this same issue. When I dial #86, it wants a password. But WHAT password?


It is *86 and it wants the voicemail password which is a 4 digit number. You can reset your voicemail password through your MyVerizon account online. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voicemail full

alandorfman
Member

it tells me my VM box is fll but I habve no messages and clients are unable to leave message so I am losing work