For two weeks now, sporadically someone else is receiving my calls. I have contacted customer service multiple times for hours and they still can't seem to fix the issue.
Sometimes the call goes directly to the him (I have no record of the missed call). Sometimes it rings once or twice to me then stops, and then goes to him. Sometimes people get his voicemail directly (not mine).
I don't know this person, I have never set up call forwarding (they have removed the option from my account entirely), they have investigated my line for fraud (negative) but it is still happening.