My phone has been dropping calls. I reached out to technical support and learned that my carrier settings aren’t updating. Verizon sent me a new SIM card. That new SIM card won’t activate.
is the issue my phone or the carrier? I’ve tried to reach technical support, but got nowhere.
Hi, misscik. We would be happy to look into this for you. We are sending you a Private Note now. CourtneyM_VZW