Repeated incoming text messages & Issues sending

TheGudy
Member

Periodically, my iPhone X will receive repeating incoming text messages. Only affects texts, not iMessage. Multiple senders. I'm also unable to respond - shows as "Not delivered". I have to power off and power back on my phone, then the messages will stop repeating and I'm able to send and receive normally.

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Re: Repeated incoming text messages & Issues sending

Community Manager
Community Manager

I hope you are having a great day so far and thank you so much for reaching out to us today. We are always here to answer all of your questions and concerns. We appreciate your business and your loyalty. We always strive to make sure that you have the best service at all times. You alluded to having some service issues in the form of repeat text messages. Help me understand what you are experiencing (the number this happens with and when it started), the zip code, and closest intersection to where you are located so that we can help.

 

NicholeK_VZW

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