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Poor Signal at home

Member

I have very poor signal at home with multiple phones. I have called many times without a resolution. I received a network extender and that doesn't work very well even though it shows full bars. The other person on the line hears every other word, even when standing right next to the extender. Without the extender, there is no signal at all. I live in the middle of the city in Houston, not a small town. This is unacceptable and why can't I receive a solution? 

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Re: Poor Signal at home

Member

I need WiFi calling on my phone

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Re: Poor Signal at home

Community Manager
Community Manager

We are so sorry that you are not getting a great signal at your phone, Bews1935. We are here to help. 

 

Most iPhones do have Wi-Fi Calling available to them. Here is a link to show you how to turn On that feature within your phone https://www.verizon.com/support/knowledge-base-208397/

 

StevenG_VZW

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Re: Poor Signal at home

Member

My WiFi calling is turned on and still experiencing the issue.

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Re: Poor Signal at home

Community Manager
Community Manager

If you are using a Network Extender you will need to disable Wi-Fi Calling. Please remove this feature and let us know if helps with your Network Extender.

EllisandraC_VZW

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