Hello, I recently switched to Verizon and for some reason I do not receive any texts messages from android users or retail text messages. BUT when I received the update I got all the messages I had not received. So I tested the the system and still I could send a message but NOT receive any messages. HELP I've also reset my network settings and made sure the sms is on!
We depend on our devices to work all the time too, and we know how important it is that you receive all your messages all the time. Let's work together to get to the bottom of these concerns, and in doing so, we'd like to ask some questions. Which model iPhone do you have? Are you able to send messages to any number if you turn off iMessage?
melisnmatt, we're so sorry to hear that you're also experiencing issues with your messages. We definitely want to make sure that you're able to stay connected.
Please tell us, how are voice and data services working? Does this impact regular SMS as well as iMessage? To be sure, what is the make and model of your device?