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Not receiving android messages

Kjean135
Member

Hello, I recently switched to Verizon and for some reason I do not receive any texts messages from android users or retail text messages. BUT when I received the update I got all the messages I had not received. So I tested the the system and still I could send a message but NOT receive any messages. HELP I've also reset my network settings and made sure the sms is on!

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Re: Not receiving android messages

Community Manager
Community Manager

We depend on our devices to work all the time too, and we know how important it is that you receive all your messages all the time. Let's work together to get to the bottom of these concerns, and in doing so, we'd like to ask some questions. Which model iPhone do you have? Are you able to send messages to any number if you turn off iMessage?

AbrahamS_VZW

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Re: Not receiving android messages

melisnmatt
Member

i have this same issue--how do you resolve?

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