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Message+ contacts not showing up for other members in group chat

RDJ11
Member

I created a Message+ chat group for our football coaching association.  All of the members within the group have informed me that they cannot see the names of any of the contacts in the group.  I read on an older post in the Verizon Community where this has been an ongoing issue.  Is there a fix that I can share with the group.  There are various users (IOS & Android) in our chat group.  

How can the names of all contacts in the group be displayed for everyone to see?

Thanks

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Re: Message+ contacts not showing up for other members in group chat

vzw_customer_support
Customer Support

RDJ11,

 

Message + is a great application. Are the contacts listed in the group stored in the other individuals phones?

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Re: Message+ contacts not showing up for other members in group chat

bearone21
Leader

they won't show up anywhere but your phone!

they need to tap on all members in group at top, then all will be visible on the next page.

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Re: Message+ contacts not showing up for other members in group chat

RDJ11
Member

Thank you for your help.  Yes, they had to do exactly what you instructed.

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Re: Message+ contacts not showing up for other members in group chat

vzw_customer_support
Customer Support

RDJ11,

 

Thank you for keeping this forum updated. Just to make sure, has your question been resolved?

 

ColinH_VZW

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