I returned my phone, it was not damaged when it was sent it. NOW I am being charged over $500! Not only am I out over $500 and I got my old phone back BROKE!!! And they told me to fix it?!
I am upset I have been hung up on at least 3 times, chatted 4 times. I have been LIED to at LEAST 3 times!!
I pay almost $400 a month for my phones! and have been a customer for almost 10 years!!!
This is ridiculous! I am not working now because of the layoffs, and I am messed up just like that because I don't have money, because I took it for granted I would not be messed up?!. IDK what to do 😞 They said it would cost me $2350 to cancel all my phones right now! I am upset and just plain defeated :(.
Thank you for bringing this concern to us. We understand the value of staying connected, and we're here to help! For us to take a closer look at this matter, I've sent you a Private Note. We look forward to offering assistance. MatthewI_VZW
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