Infinite Boot Loop

RICRUG92
Member

I'm having an issue with my iPhone X where it keeps showing the Apple logo, turning off, showing the Apple logo again, turning off, so on and so forth. I poked around Google for some answers and found that this is referred to as an "infinite boot loop" where the iPhone keeps trying to reboot but can't.

This all started yesterday when I was watching a YouTube video and all of a sudden my iPhone shut down. I tried to turn it back on and that's when the cycle of turning off and on started. I've never had any physical or water damage inflicted on my phone. It just keeps doing this until the battery dies. I've tried evertyhing... force restart, restore from iTunes. Nothing is working. Has anyone else experienced this issue?

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Re: Infinite Boot Loop

Piscestg
Novice

I strongly suggest that you contact Apple rather than Verizon. Or if you have an Apple store nearby I would visit them.

Re: Infinite Boot Loop

That's how Apple works, broken device that has not permanent fix but a Band-Aid solution only so that you will have to buy a replacement. psshh
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Re: Infinite Boot Loop

mama23dogs
Sr. Leader

Piscestg is correct, contact Apple.  

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Re: Infinite Boot Loop

Community Manager
Community Manager

RICRUG92, we understand your concern in regard to your iPhone X. Have you tried a Soft Reset on the device?

LauraL_VZW

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