I added Disney plus to my account and Verizon said it was activated. I clicked the link to the Disney plus site and the promotion didn't show up. It asked me to sign up and pay. I did it thinking it would charge me after the 12 months, but it charged me right away like I had no promotion. Can anyone help?
Hi AprilDetloff, we're sorry to hear you're having trouble enrolling in the free Disney+ promotion. We're here to help. Please follow the steps under number 4 of Enrollment here: https://www.verizon.com/support/disney-faqs/. Let us know if that works for you.