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I can't get the DIsney Plus promotion to work on the Disney Plus site

Member

I added Disney plus to my account and Verizon said it was activated. I clicked the link to the Disney plus site and the promotion didn't show up.  It asked me to sign up and pay.  I did it thinking it would charge me after the 12 months, but it charged me right away like I had no promotion.  Can anyone help?

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Re: I can't get the DIsney Plus promotion to work on the Disney Plus site

Customer Support

Hi AprilDetloff, we're sorry to hear you're having trouble enrolling in the free Disney+ promotion. We're here to help. Please follow the steps under number 4 of Enrollment here: https://www.verizon.com/support/disney-faqs/. Let us know if that works for you. 

 

Melissa_VZW

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