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I can’t call my doctor

Member

I have called two numbers within my doctors office and it says your call cannot be connected as dialed please check the number and dial again. I've tried from other phone numbers and the call will go through fine. They can even call into my phone and the call will go through and they can leave a voicemail. But it won't work from my phone please help. Also my husband who also has Verizon is able to dial into the numbers completely fine. 

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Re: I can’t call my doctor

Sr. Leader

Are you including the area code in the number?

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Re: I can’t call my doctor

Member

Yes I'm including the area code still receiving the same message 

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Re: I can’t call my doctor

Community Manager
Community Manager

TRINAVO, we know how important it is to be able to contact your doctor's office. That does seem very odd that you're not able to call these numbers but your husband can. Do you have these numbers saved in your contact list? If so, can you please try to delete the numbers and re-add them and try the phone call again? Have you been able to call these numbers from your cell phone in the past? Please keep me posted. KevinR_VZW

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