How to submit formal complaint to corporate?

joshy2001
Member

Where can I mail or email a formal complaint to Verizon Wireless?

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Re: How to submit formal complaint to corporate?

tikibar1
Sr. Leader

Verizon Wireless
Correspondence
P.O. Box 408
Newark, NJ 07101-0408

From  Contact Us

Re: How to submit formal complaint to corporate?

Community Manager
Community Manager

This sounds very serious. I'm sorry to hear you're needing to reach us to file a complaint. The good news is that you can tell us what's wrong here on this platform. Please tell me, more about how I what happened and how I can help.

 

VanetrisC_VZW

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Re: How to submit formal complaint to corporate?

joshy2001
Member

Yes, it is a customer service experience that definitely requires attention.  I am a loyal Verizon Wireless customer and would rather not address the concern in the open forum.  I would kindly appreciate your assistance in helping me to obtain an email or mailing address for this matter.

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Re: How to submit formal complaint to corporate?

joshy2001
Member

Thank you.

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Re: How to submit formal complaint to corporate?

rcschnoor
Sr. Leader

@joshy2001 wrote:

Yes, it is a customer service experience that definitely requires attention.  I am a loyal Verizon Wireless customer and would rather not address the concern in the open forum.  I would kindly appreciate your assistance in helping me to obtain an email or mailing address for this matter.


Mailing addresses

Customer Service
Verizon Wireless
Correspondence
P.O. Box 408
Newark, NJ 07101-0408