How to remove previous owner from iPhone?
BroncoNuggets
Newbie

Is there a way to remove previous owner of iPhone from a past due balance and put the phone in my name with prepaid? Previous owner has past due with postpaid. 

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Re: How to remove previous owner from iPhone?
deloused
Master - Level 3

Yes, just pay off their postpaid balance due first

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Re: How to remove previous owner from iPhone?
vzw_customer_support
Customer Service Rep

The original owner would have to reach out and pay off the remaining balance on the device and possibly the past due balance. This depends on if the account was sent to collections already.

 

CidnieD_VZW

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