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Cant send or recieve texts while on phone call
j1018
Member

I have verizon iphone xr and when i am on the phone if not connected to wifi I can not send imessages out or get imessages in or android or browse the internet with out hanging up call how do i fix this 

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Re: Cant send or recieve texts while on phone call
j1018
Member

No not unless connected to WiFi 

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Re: Cant send or recieve texts while on phone call
vzw_customer_support
Customer Support

j1018, we want to get to the bottom of this. Is iMessage enabled? TerranceT_VZW

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Re: Cant send or recieve texts while on phone call
j1018
Member

Yes

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Re: Cant send or recieve texts while on phone call
vzw_customer_support
Customer Support

Thank you, J1018. Are you able to use data to browse the web when you are on a call?

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Re: Cant send or recieve texts while on phone call
j1018
Member

No I can’t browse the internet or use any apps while I am on phone unless my phone is also connected to WiFi then I csn 

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Re: Cant send or recieve texts while on phone call
j1018
Member

No not unless connected to WiFi 

View solution in original post

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