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Cannot call 800 / 877 numbers
bigshoulders
Member

For some reason I cannot call 800 or 877 numbers.  I have tried it with a 1 in front and without.  I have turned my phone off/on.  My wife is having the same issue.  The account is fully paid.  Is Verizon having an issue?  Is my phone number being blocked on some list? Or is there a SIM card issue?  Please advise

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Re: Cannot call 800 / 877 numbers
jav6
Sr. Member

@bigshoulders wrote:

I connected with tech support.  It was a known issue that has now been resolved.  It was nothing with my phone or settings.  Thanks


Did they say whether it was a network, server, software or account issue somewhere?  You might mark your thread ANSWERED.

...Just another VZW customer...trying to offer some assistance...

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Re: Cannot call 800 / 877 numbers
bigshoulders
Member

I connected with tech support.  It was a known issue that has now been resolved.  It was nothing with my phone or settings.  Thanks

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Re: Cannot call 800 / 877 numbers
jav6
Sr. Member

@bigshoulders wrote:

I connected with tech support.  It was a known issue that has now been resolved.  It was nothing with my phone or settings.  Thanks


Did they say whether it was a network, server, software or account issue somewhere?  You might mark your thread ANSWERED.

...Just another VZW customer...trying to offer some assistance...

View solution in original post

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