Calls and texting issue
Remus4000
Newbie

My daughter and I have the Iphne XR. I can text her. She sees my texts. However she can not text me or call me on her phone. I checked and she did not block me nor do I have her blocked. Any suggestions to fix this?

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Re: Calls and texting issue
vzw_customer_support
Customer Service Rep

Remus4000,

I understand your need to be able to communicate with your daughter with calls and texts. Help is here. What changes were made since the last time your daughter was able to call or text you? Describe what happens when she attempts to call and text your line.

KatiM_VZW

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