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Call filter

TERKEL97
Member

I am using call filter and it continues to block a number I want to receive calls from.  I have added them to contacts but continue to have it blocked. Any ideas? 

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Re: Call filter

Community Manager
Community Manager

Sorry to hear about the issues with Call Filter blocking a number that you don't want blocked, TERKEL97. I'm happy to help troubleshoot this. To find out how to adjust the block list, see this: http://spr.ly/6608EC94o Specifically, look at the "Block a number" section. Also, did you check to see if you accidentally blocked the number in the settings of your phone? You can go to settings, phone, call blocking & identification to see what numbers are blocked. 

RyanM_VZW

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