Skip to main content
Accessibility Resource Center Skip to main content
iPhone 15 Plus. Newphoria. Get it on us with select Unlimited plans. New line req'd. No trade-in req'd. Online only. Ends 3.31. Buy  |  Details.
end of navigation menu
phone is disabled
sonyrowe
Newbie
my iPhone 8 plus forgot the passcode and it lock me out  and now it is disabled. hope can I get back in it with out going through itunes
Labels (1)
0 Likes
Re: phone is disabled
bbrdtylr
Contributor - Level 2

You could make an appointment and take it into and Apple Store. I'd imagine iTunes is probably faster unless you do not have access to a computer. This isn't a Verizon thing, it's an Apple thing.

0 Likes
Re: phone is disabled
vzw_customer_support
Customer Service Rep

We understand your concern, Sonyrowe. You will need to Factory Reset the device. You want to make sure you connect your device to iTunes to backup all your data.

0 Likes